Help
Straight answers to what people ask most.
Your face and data
What we keep, who sees it, and deleting.
Why do you need my face?
One short camera moment, a quick live check and one head-turn, shows the face is yours. It’s the start of your character card, the photos a brand licenses. You do it once; your card lasts a year, and you can retake it any time.
Your character cardDo I need an ID?
Not to sign up. You need an ID check to get verified, which is what lets brands hire you. Sometimes the camera’s age check asks for one too.
What do you keep of my face?
Only the photos from your camera moment, encrypted in private storage. Never sold, never used to train AI, never matched against other databases. Brands receive only the photos you choose, after a paid license, and only if you’re a verified creator who turned on brand hires.
My face and dataWho gets my face?
Only the services that check your face and keep it safe, each for its own job and bound to delete it. A brand gets photos only if you’re a verified creator who turned on brand hires, and only the ones you picked.
Can I pause or delete my face?
Yes, any time. Pausing stops new brand deals with your face, and one tap undoes it. Deleting removes it everywhere, our services included, and we warn you first. Licenses already issued continue under their terms.
My face and dataCan I get a copy of my data?
Yes. Ask in Settings and it’s ready within 30 days; the file stays available for 7 days.
SettingsHow do I close my account?
We ask you to download your data first. Licenses already issued continue under their terms, and anything you’ve earned is still paid.
Pause, end or deleteSomeone used my face, or something’s wrong.
Report it, signed in or not. A person looks at every report within 2 business days. For copies posted elsewhere we file takedown requests, though we can’t promise another site removes them.
Report misuseCreators
Getting verified, getting hired, and your rules.
How do I earn?
Get verified and turn on brand hires. Brands then license your face at the prices you set, and you’re paid for every hire.
Get verifiedWhat does getting verified involve?
An ID check with a live face check, and the verified creator agreement. We keep your verified name, your ID’s country and a fingerprint of its number, never the ID itself.
Get verifiedWhen do I get paid?
Earnings are available to withdraw 14 days after they’re earned. Payouts go monthly by bank transfer, in US dollars, to an account in your verified name, from US$50; less moves to the next payout.
EarningsHow do I get the badge and brand work?
Link a social account. Your badge and follower counts show on your page, and brands see them when they look for a face. There’s no follower minimum.
Can I control what brands do with my face?
Yes. Set your rules once: hires, kinds of brands, your lowest fee, countries and which photos brands may get. Requests inside your rules go ahead; the rest come to you. Pausing stops new deals; licenses already issued continue under their terms.
My rulesBrands
Hiring verified creators.
What can a brand do here?
License a verified creator’s face for your own AI project, like an ad, a short drama or a game. We handle the license, the payment and the proof.
For brandsWhat does it cost?
Finding creators and setting up your brand account are free. A hire is the fee on the creator’s price list, or the one you agree in an offer, paid upfront.
How does a brand get verified?
Add your company details and one document, and we check them within 2 business days. You can find creators and draft hire requests meanwhile.
Find a creatorWhat may we do with what we make?
What the license says: its channels, countries and dates. Every piece is checked and certified before it’s published. You label it as AI-made, and never train a model on the creator’s face.
Hiring a creator
Picking a license, paying, and using what you make.
Which license do I need?
One license for each use, at the creator’s own price. Pick the one that matches what you’ll publish:
| Your project | The license |
|---|---|
| A TikTok or YouTube ad for one product | Ads and commercials: one campaign, up to 10 pieces, 2 years |
| Ads for two different products | Two licenses for Ads and commercials, one for each campaign |
| A poster series, a catalog or social posts | Print and images: one project, up to 50 images, 2 years |
| A 12-episode short drama | Film, series or short drama: that one title, every episode, forever |
| Season 2, a sequel or a spin-off | A new license for Film, series or short drama |
| A mobile game or an animation | Game or animation: that one title, forever |
Need something else, a longer term or exclusivity? Make an offer and describe it; the creator answers within 7 days.
Find a creatorWhat do I get after paying?
The moment the payment goes through: the license, saying where, how and for how long; a public certificate anyone can open to check it; and the face photos the creator chose for brand work, with their full-body photo and height. It all waits on the hire’s page.
Your hiresHow do I use what I make?
Make it with your own AI tools, whose terms must allow it. Upload each finished piece: we check it against the license and certify it. Publish only certified pieces, label them as AI-made, and never present them as real or as the creator endorsing you. The creator sees every piece and can object, which pauses that piece until we decide.
How does the certificate work?
Every license has a public page anyone can open from its link, no account needed. It shows that the license is in force, for which use and until when, and each piece certified under it. Give the link to an ad platform or a client that asks for proof.
Refunds and holds
Nothing is charged before the creator accepts, and you can withdraw a request any time before paying. An accepted request you don’t pay within 7 days lapses. If the creator pauses, leaves or stops taking hires before your license is issued, you get a full refund. Rarely, a paid hire shows “On hold” while we look into something on the creator’s side: cancel it any time for a full refund, or wait and get your license as normal.
When does a license end?
Ads and Print run 2 years. At the end, use stops: take the content down within 10 business days, keeping one archive copy if you like, and delete the face photos, with proof, in the same 10 days. Film and Games licenses have no end date: that title may be used forever. Their face photos are for making it, so delete them within 12 months, or sooner when you mark the title finished. A breach ends a license at once; anything else gets 5 days to fix.
What’s never allowed?
Training or fine-tuning any model on the creator’s face; medical, legal or financial claims; minors; politics; gambling; a voice; contacting the creator’s followers; trademark claims; and anything on our list of content we never make. In a film or game, the creator plays only the story types they allow. The story itself may show things like gambling or politics; what’s banned is real-world messaging, such as a real claim or a political campaign.
Still stuck?
A person reads every message and replies within 2 business days.